
The Diploma of Hospitality Management is a comprehensive program that covers a wide range of critical skills required for managing various hospitality businesses. Throughout the course, you will learn to manage and operate hospitality services, develop and lead a team, plan and control finances, and deliver exceptional customer service.
The course combines theoretical knowledge with practical experience, ensuring you are job-ready upon completion. Students are also required to complete a minimum of 12 service shifts, giving them real-world experience in hospitality environments.
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BSBTWK501 Lead diversity and inclusion
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SITXWHS006 Identify hazards, assess and control safety risks
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SITXWHS007 Implement and Monitor Work Health and Safety Practices
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SITXFIN009 Manage finances within a budget
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SITXMGT004 Monitor work operations
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SITXHRM008 Roster Staff
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SITXHRM009 Lead and Manage People
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SITXCOM010 Manage conflict
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SITXCCS015 Enhance customer service experiences
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SITXCCS016 Develop and manage quality customer service practices
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SITXFIN010 Prepare and monitor budgets
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SITXGLC002 Identify and manage legal risks and comply with law
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SITXMGT005 Establish and conduct business relationships
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SITXFIN008 Interpret financial information
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SITXHRM010 Recruit, select and induct staff
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SITXFSA005 Use hygienic practices for food safety
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SITXFSA006 Participate in safe food handling practices
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SITHCCC023 Use food preparation equipment
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SITHCCC027 Prepare dishes using basic methods of cookery
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SITHCCC028 Prepare appetisers and salads
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SITHCCC029 Prepare stocks, sauces and soups
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SITHCCC030 Prepare vegetable, fruit, eggs and farinaceous dishes
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SITHCCC031 Prepare vegetarian and vegan dishes
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SITHCCC035 Prepare poultry dishes
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SITHCCC036 Prepare meat dishes
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SITHCCC037 Prepare seafood dishes
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SITHPAT016 Produce desserts
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